Uber and Lyft may be cheap and convenient ways to get around, but there are many risks associated with getting in a vehicle with an unknown driver. What should you do when you’re involved in an Uber or Lyft motor vehicle accident? Here are the steps you need to take:

Treat it like any other car accident

When you are involved in an accident in an Uber or Lyft vehicle, you can start by behaving as you would in any other car accident. Here are things to do right after an Uber or Lyft accident:

  1. Check yourself for injuries first, and then check everyone else in the car with you. Seek medical treatment immediately. If anyone is seriously injured, wait for emergency responders. If the police or emergency responders do not arrive, document the incident at the local police station. If your injuries do not require ER treatment, you can document your injuries with your primary care doctor or at an urgent care. We recommend obtaining medical treatment immediately after the accident.
  2. Call 911 immediately and report the incident to the police. 
  3. Gather and record all the necessary information from the crash. This includes: the Uber or Lyft driver’s name (the app will record this, but you can obtain the full name), names of other passengers, license plate numbers and vehicle make/models, insurance information, location of the accident, photographs/videos of damage to all vehicles, photographs/videos of injuries, photographs/videos of the road and traffic control devices, and be sure to obtain contact information of everyone involved as well as any independent witnesses. The responding officer will record basic driver information (name, address, vehicle information, insurance policies, etc.) on a document called a driver’s exchange, but it is important to obtain the foregoing information and photos/videos yourself. The crash report is typically ready 7-14 days after the collision and is obtained online or at the police station. Our law firm will request it for you.
  4. File an incident report in the Uber or Lyft smartphone applications. You can notify them of the collision itself and that you were injured, but do not give them specifics. 
  5. Do not give written or recorded statements to insurance companies, Uber, or Lyft without obtaining a car accident lawyer first. Be polite to all parties including the emergency responders and protect your rights by not giving statements.
  6. Contact Eric Mausner Law anytime to assist you. We are here to help.

Understanding rideshare company insurance policies

Uber and Lyft have extensive insurance coverage when the rides are active and passengers are in the car. You should not attempt to navigate the insurance policies without retaining our law firm which handles Uber and Lyft accidents regularly. Financial losses from Uber or Lyft accidents can be devastating. You and your loved ones want to make sure you are adequately compensated. If you were involved in an Uber or Lyft accident you may be entitled to compensatory damages which includes: present and future medical expenses, present and future loss of income, vocational rehabilitation, household services, wrongful death damages, loss of enjoyment of life, loss of consortium, pain and suffering, and emotional distress.

File a claim

There is a statute of limitations for the filing of lawsuits for Uber or Lyft motor vehicle accidents. This varies from state to state. In Florida, the limit is four (4) years from the date of the collision. If you do not file a lawsuit within that time frame, your claim will be forever barred. We recommend that you hire our law firm immediately after the accident to ensure your case is handled properly. Specifically, it is important to preserve evidence and seek proper medical treatment at the outset of an Uber or Lyft motor vehicle accident case.

Get the help of an accident attorney

If you have been in an Uber or Lyft motor vehicle accident, please contact Eric Mausner Law immediately so we can assist you in building your case. Call us at 305-800-8678 for more advice about your Uber or Lyft motor vehicle accident.